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The onboarding problem nobody owns

Priya Raghunathan’s onboarding piece is the breakout of the quarter. Support staff are reading it at the same rate as Analysts — rare, and a clue the ownership gap is widely felt.

Views, last 12 weeks

14,320 total · rising

Who's reading

Reader seniority, last 30 days

  • Manager
    32%
  • Associate
    24%
  • Director
    16%
  • Analyst
    14%
  • Support
    14%

Where they are

Reader location, last 30 days

  • North America
    34%
  • EMEA
    30%
  • Asia-Pacific
    20%
  • Latin America
    16%

How they arrived

First touch, last 30 days

  • Email digest
    38%
  • Intranet home
    26%
  • Direct link
    16%
  • Chat share
    20%

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